Andrew Granville and Lewis Angier

IT Leads

Our  IT Central Service support comprises the following:

For the Trust:

• To focus on two core areas: service and strategy
• To deliver high-quality, timely service to keep all of our academies running smoothly either remotely or on-site
• To monitor and track cyber threats and to protect the Trust, as an organisation from cyber-attack

For Academies:

• Support with telephone systems, websites and email
• Remote support – accessing the server or desktop to address the issue from a distance
• On-site support
• Ofsted emergency support
• Network connectivity issues and Internet services
• Hardware troubleshooting support
• Server installation and configuration support
• Backups and data recovery support
• Network management support
• Financial Management Systems support
• Project management – support with installation of new software
• Quotation and ordering advice
• Website advice and support
• Technical Support Systems
• Demonstrations and support with software or hardware
• Projector/Smartboard/Digiboard advice and guidance
• E-Safety systems, policies and guidance
• Cloud Based Services Support
• Procurement management for equipment, software and licences
• Print management solutions
• Professional development of IT Technicians employed directly by academies
• Trust wide strategic IT planning
• Software licences
• Broadband
• Server backups
• SIMS, FMS and Pupil Asset licences
• Printer Licences

For the Pupils / Students / Parents:

• To monitor and ensure cyber safety for our young people, working in all our educational settings
• To increase ICT connectivity and efficiency for young people in each Academy